Effective Date: 21 March 2022
readingeggs.com.au, readingeggspress.com.au, readingeggsjunior.com.au and mathseeds.com.au (each a "Website" or “Website and Platforms”). Our Websites are owned and operated by Blake eLearning Pty Limited (“Blake eLearning”, “we” or “us”), with support for schools provided by 3P Learning. If you have any questions relating to our Website, you can email us at email@example.com.
So that you may fully enjoy our products and services, we would like you to be aware of the following rules that govern your use of our Websites and Platforms.
PLEASE READ THIS USER AGREEMENT CAREFULLY, AND IF YOU ARE UNDER THE AGE OF EIGHTEEN, MAKE SURE THAT YOUR PARENT OR LEGAL GUARDIAN READS AND AGREES WITH THIS AGREEMENT ON YOUR BEHALF. YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS USER AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS USER AGREEMENT, YOU ARE NOT PERMITTED TO USE OR ACCESS OUR WEBSITES AND PLATFORMS.
This User Agreement (the "User Agreement") is a contract between you and Blake eLearning and applies to all users of our Websites and Platforms. In this User Agreement "you" or "your" means any person or entity using our Websites and Platforms, provided that if such person is under 18 years of age or the age of majority in your jurisdiction, whichever is older (the "Age of Majority"), it also includes such person's parent or legal guardian. Unless otherwise stated, "Reading Eggs", "we" or "our" refers to Reading Eggs as part of Blake eLearning.
We may amend or supplement this User Agreement at any time. Please check this User Agreement each time you access and use our Websites or Platforms so that you will understand the terms applicable to your access. When we make changes to this User Agreement, we will notify you of the changes by posting the revised version on our Websites and ask for your agreement to it at that time. If you do not agree to the amended User Agreement, you may not continue to access or use our Websites or Platforms. However, note that no changes to this User Agreement that we may make in the future will shorten the balance of your Registration Period (as hereafter defined) at the time of amendment.
Links to Other Websites
Any other websites that link to or from any of our Websites are not covered by this User Agreement and may have different policies with respect to the collection, use and disclosure of your personal information. Please be sure to review the applicable agreements and policies carefully when visiting any third party websites to whom we receive or provide links. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about any sites we link to (including if a specific link does not work).
iTunes and Google Play
Registration and Your Account
Certain products, services, information and materials provided through our Websites may be accessed and/or used by you without requiring registration or login to our Platforms (collectively, "Public Materials"). Other products, services, information and materials provided through our Websites and Platforms require registration in order to be accessed and/or used by you (collectively, "Member Materials"). This User Agreement applies equally to the use and access of Public Materials and Member Materials.
When you register on our Websites or Platforms, you will be asked to make up a login name and password (collectively, your "Account") and you may be asked to enter an access code or create a paid for online subscription in order to access the Member Materials.
Reading Eggs Website Subscriptions
- Each Reading Eggs subscription purchased through the Website gives access to our premium learning sites: Reading Eggs, Reading Eggs Junior, Reading Eggspress, Fast Phonics and Mathseeds, depending on which subscription plan you have purchased.
- Your subscription may start with a free 30‑day trial. Any applicable free trial will be notified to you when you register your Account and sign up for a subscription, and will be offered at our sole discretion. If you register for a free trial, your subscription will automatically renew at the end of the trial period and an ongoing cost will be charged to your Account at the intervals you have selected for your subscription.
- Subscriptions renew automatically and your Account will be charged unless you cancel your subscription at least 24 hours before the end of the current period.
- We will send you reminders when your subscription is due to renew. You may cancel your subscription at any time by accessing the Manage My Subscriptions section of your Account.
Reading Eggs – Learn to Read iTunes/Google Play App Subscriptions
- Each Reading Eggs subscription purchased through the 'Reading Eggs Learn to Read' app gives up to four children access to all our premium learning sites: Reading Eggs, Reading Eggs Junior, Reading Eggspress, Fast Phonics and Mathseeds.
- The first month of your subscription is free. After the first month, a monthly cost will be charged to your iTunes/Google Play account.
- Subscriptions renew automatically and your iTunes/Google Play account will be charged unless your subscription is cancelled at least 24 hours before the end of the current period.
- You may cancel your subscription at any time within your iTunes/Google Play Account Settings.
Security of Your Account
IT IS IMPORTANT THAT YOU REMEMBER YOUR LOGIN AND PASSWORD. YOU SHOULD KEEP YOUR LOGIN AND PASSWORD IN A SAFE PLACE OFFLINE.
We will use your login and password to identify you when you return to our Websites and Platforms. If you forget your login or password, you will not be able to access our Platforms. You may reset your password by clicking 'I've forgotten my password or login' on the login page.
You are responsible for maintaining the confidentiality of your Account, and for all activities that occur through the use of your Account. You agree to immediately notify Reading Eggs/Blake eLearning of any unauthorised use of Your Account or any other breach of security. Neither Blake eLearning, 3P Learning or the Australian Broadcasting Corporation will be liable for any loss or damage arising from your failure to comply with this section. You may be issued a new password or required to change your password from time to time.
Personal information is stored in a secure database on Amazon Web Services (AWS). Access to these servers is limited to the application, and by software developers at Blake eLearning, via secure shell.
Passwords for users of the system are encrypted using salt and hash technologies.
All data transferred within our Websites and Platforms is protected by SSL. SSL is a technology that makes your data illegible in transit. If anyone were to intercept communication between our servers and your computer, they would not be able to easily decipher what was being passed back and forth.
Your Account on our Websites and Platforms is valid for as long as you maintain a trial or subscription. Your subscriptions renew automatically and your Account will be charged unless you cancel your subscription in accordance with this User Agreement. If your Account lapses, you may reactivate your Account at any time without losing all your details. Further details regarding renewal periods, fees and methods of payment will be notified to you when you register your Account and sign‑up for a subscription. We will also send you reminders regarding automatic renewals and payments for subscriptions purchased through this website. Further details may be provided on our Websites and Platforms when new features become available.
User Accounts, usernames and passwords are not transferable, even between your own Accounts, and digital items including Reading Eggs games and golden eggs have no retail value and are not redeemable for cash.
Cancelling or deleting your account subscriptions purchased through iTunes or Google Play
To cancel your subscription purchased through iTunes or Google Play, you must submit the cancellation through your account settings with that provider and their user terms.
If you notify Reading Eggs that you wish to delete your account, and your subscription is held through iTunes or Google Play, your account deletion request will be ‘pending’ until you cancel your subscription through iTunes or Google Play. In these circumstances, you will continue to be responsible for any pending or recurring financial transactions authorised, and your account (that is pending deletion) will not be deleted until you successfully cancel your subscription with iTunes or Google Play.
Suspension or Termination of Account
Reading Eggs reserves the right to suspend any Account that has been inactive for six (6) months or more. In addition, Reading Eggs and Blake eLearning may terminate or suspend your Account and/or access to all or part of our Websites, Platforms and/or any of our online products or services in the event (i) it determines after reasonable investigation that you have breached this User Agreement or that your conduct violates applicable law or is otherwise harmful to the interests of Reading Eggs or other third parties, or (ii) Blake eLearning decided to cease its operations and/or its provision of any applicable products or services in connection with our Websites or Platforms.
Usage of Unique and Non‑Unique Access Codes
Unique codes are defined as a code that provides time to an account and are usually prepaid. Non‑unique codes are defined as a code that does not fall into the prepaid category, such as promotional trial or subscription extension codes. There is a limitation of two unique and two non‑unique codes per calendar year, per account.
Auto-renewing subscriptions must first be cancelled to redeem any code. Any additional time will be added after your current subscription expires. Offer cannot be claimed in conjunction with any other offer. Please contact us for more information.
All prepaid promo codes are non‑refundable and non‑transferable. Blake eLearning is not responsible for errors or delays which arise as a result of the email address provided by the purchaser.
Ownership of Intellectual Property and Restrictions on Use of Reading Eggs Materials
All products, services, content, information displayed, performed or otherwise accessible through this Website, including, without limitation, Games, Public Materials, Member Materials, Critter images and animations, and access codes together with all digital images contained on the website, Software (as defined below), designs, texts, databases, images, photographs, illustrations, audio clips, video clips, artwork, graphic material, animation, and any copyrightable and/or patentable elements, and the selection and arrangements thereof, and all trademarks, service marks, trade names, trade dress and patents, (collectively the "Reading Eggs Materials") are the property of Blake eLearning, its partners, affiliates, third party licensors and suppliers and/or any of their successors and assigns and are protected, without limitation, by copyright, trademark and patent laws throughout the world. Without limiting the generality of any other provisions of this User Agreement, the use of any Reading Eggs Materials on any other website or networked computer environment is prohibited.
This User Agreement grants to you a limited license to access and use our Websites and Platforms, the Public Materials, and if applicable, the Member Materials, for your personal, non-commercial use. You may print and retain a copy of pages of our Websites and Platforms only for your own personal, non-commercial use. Except as expressly provided above, you agree that no portion of our Websites and Platforms may be accessed, used, reproduced, duplicated, copied, or otherwise exploited by you for any other purpose, and nothing contained herein shall be construed as conferring any other right. You may not use the Reading Eggs Materials in a manner that suggests an association with any of our products. You may not make any modifications to any Reading Eggs Materials other than as expressly permitted by us.
Without limiting the generality of the foregoing, you agree that you shall not: (i) download or copy any pages from our Websites, except as may occur through the normal caching function of your browser and except to print and retain a copy of the pages of our Websites for your own personal, non-commercial use; (ii) download or copy information from our Websites for the commercial benefit of you or a third party; (iii) make any resale or commercial use of our Websites, Platforms or the Reading Eggs Materials; (iv) publish any collection or compilation of any product listings, descriptions, or prices; (v) create any derivative work of our Websites and Platforms or their contents; (vi) use any data mining tools, robots, or similar data-gathering and extraction devices with respect to our Websites and Platforms and the information contained thereon; (vii) frame or use framing techniques to enclose any trademark, logo, trade name or other content (including images, text, page layout, or form) of Reading Eggs, Blake eLearning or its licensors; or (viii) use any meta tags or any other “hidden text” utilising the trademarks, logos, trade names or content of Reading Eggs, Blake eLearning or its licensors.
If you download, access or use software from our Websites and Platforms, the software, including any files, codes, images, and audio clips incorporated in or generated by the software, and data accompanying the software (the “Software”) are licensed to you for your personal, non-commercial use as a personal, non-exclusive, non-assignable, non-transferable license. Blake eLearning keeps full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, lend, disassemble or otherwise render the Software. Any unauthorised or prohibited use may subject you to civil liability and criminal prosecution under applicable laws.
Reading Eggs and Blake eLearning has the right to vary, modify, change or discontinue: (i) any feature or function offered on our Websites and Platforms; (ii) any part or all of our Websites and Platforms, including hours of availability; and (iii) to restrict access to parts or all of our Websites and Platforms from time to time with or without notice to you. Reading Eggs may make available and upgrade our Websites and Platforms on the same terms and conditions as this User Agreement and any such upgrades will form part of this User Agreement. In order to obtain and access parts of our Websites and Platforms, including upgrades, you may be required, at your own cost, to install specific software on your computer. To make the experience on this Website more enjoyable, please follow the minimum requirements outlined here. These requirements may change and such changes will be posted on this Website.
For the purpose of school online access and licences; A School is defined as any educational institution. A School subscription to Reading Eggs applies to students of that school attending on a full-time or part-time basis.
Please note that as the owners of copyright in the content on this website we may receive compensation for the use of this content by educational institutions and governments, including from licensing schemes managed by international Reproduction Rights Organisations such as Copyright Agency in Australia, Copyright Clearance Center in the USA, and The Copyright Licensing Agency in the UK.
User Code of Conduct
Our Websites and Platforms are provided by Blake eLearning and are intended to be used in a safe and enjoyable fashion. You are responsible for the content of any material you enter on our Websites and Platforms. Users must not:
- Use our Websites or Platforms in such a way as to offend or interfere with the use by anyone else;
- Sell, trade or barter any items earned through our Websites and Platforms;
- Upload, submit, publish, transmit, display, disseminate or otherwise communicate any materials while connected to or otherwise using our Websites and Platforms that: (i) are defamatory, libellous or inaccurate, (ii) are abusive or threatening towards or invade the privacy of any third party, (iii) which are offensive, obscene or pornographic; (iv) infringe the intellectual property rights, including copyrights, of any third party; (v) violate any law or regulation; (vi) advocate illegal activity; (vii) advertise or otherwise solicit funds or are a solicitation for goods or services; or (viii) are treated as confidential under any contract or policy;
- Attempt to circumvent the security systems of our Websites and Platforms;
- Attempt to gain access to our Websites and Platforms in a fraudulent manner, including but not limited to using fraudulent promo codes;
- Attempt to use our Websites and Platforms in a fraudulent manner, including but not limited to, access to our Websites, Platforms or information or images that have not yet been officially announced or incorporated into our Websites' or Platforms' functionality;
- Attempt to gain access to any other user's Accounts;
- Attempt to ascertain any other user's password, promo codes and/or personal information by any means whatsoever, including without limitation, by use of our Websites, Platforms or any other website, or by email communication;
- Attempt to harvest or otherwise collect information about other users without their consent;
- Attempt to use our Websites and Platforms for any purposes other than those intended by Reading Eggs; or
- Upload or submit any data or information that contains viruses or any other computer code, corrupt files or programmes designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment.
The publication of electronic mail addresses on our Websites is to facilitate communications relating to the functions of our Websites and must not be inferred as consent by us to receiving unsolicited commercial electronic messages.
Email and Mobile Phone Communications
By supplying your email address and/or mobile phone number upon registration to Reading Eggs, you consent to receive promotional and/or programme update emails from Reading Eggs and The Pascal Press Group of companies. You may opt out of these emails and/or phone communications at any time by following the specific opt out instructions within the communication we send.
To stop receiving Reading Eggs engagement and sales phone communications, SMS 'STOP' to opt‑out. To request assistance, SMS 'HELP' for customer service. Message and data rates may apply. Supported carriers are not liable for delayed or undelivered messages. Purchasing or trialling the Reading Eggs programme is not a requirement of the phone communications and consent to receive phone communications is not required as a condition of purchasing or trialling the Reading Eggs programme.
THE USE OF OUR WEBSITES AND PLATFORMS IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITES AND PLATFORMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, READING EGGS, BLAKE ELEARNING, 3P LEARNING AND THE PASCAL PRESS GROUP DISCLAIMS ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, IN CONNECTION WITH THIS WEBSITE, ITS CONTENTS, THE PRODUCTS OR SERVICES AVAILABLE THROUGH OUR WEBSITES AND PLATFORMS, OR ASSOCIATED WITH THE USE OF THEM, OR ANY WEBSITE OR CONTENTS WITH WHICH IT IS LINKED.
READING EGGS, BLAKE ELEARNING, 3P LEARNING AND THE PASCAL PRESS GROUP DO NOT WARRANT THAT OUR WEBSITES, PLATFORMS AND ANY WEBSITE TO WHICH THESE ARE LINKED, WILL BE AVAILABLE AT ANY PARTICULAR TIME, WILL BE PROVIDED IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR WILL BE CORRECTED IF FOUND TO BE DEFECTIVE. WE RESERVE THE RIGHT TO MODIFY AND/OR DISCONTINUE THIS WEBSITE AT ANY TIME WITHOUT NOTICE. TO THE EXTENT THAT YOU COMMUNICATE WITH OUR CUSTOMER SERVICE DEPARTMENT OR SALES REPRESENTATIVE THROUGH ANY SOURCE THE STATEMENTS, PROMISES OR ACTIONS TAKEN BY SUCH SOURCES SHALL NOT LIMIT OR OTHERWISE MODIFY THE TERMS OF THIS DISCLAIMER AND/OR THIS USER AGREEMENT AND THIS DISCLAIMER AND THIS USER AGREEMENT SHALL APPLY TO ANY INFORMATION PROVIDED TO YOU THROUGH SUCH SOURCES.
IN ADDITION, READING EGGS, BLAKE ELEARNING, 3P LEARNING AND THE PASCAL PRESS GROUP DO NOT WARRANT THAT OUR WEBSITES, PLATFORMS OR THE SERVERS THAT MAKE THESE AND THEIR CONTENTS AVAILABLE WILL WORK WITH ANY PARTICULAR HARDWARE OR SOFTWARE SYSTEMS OR CONFIGURATIONS OR ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
FINALLY, READING EGGS, BLAKE PUBLISHING, 3P LEARNING AND THE PASCAL PRESS GROUP DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE RESULTS OF OUR WEBSITES AND PLATFORMS IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, TIMELINESS OR OTHERWISE. THE ENTIRE RISK AS TO THE QUALITY, ACCURACY, ADEQUACY, COMPLETENESS, CORRECTNESS AND VALIDITY OF THIS WEBSITE RESTS WITH YOU. IF YOUR USE OF OUR WEBSITES AND PLATFORMS RESULTS IN THE NEED FOR SERVICING, UPDATING OR REPLACING YOUR EQUIPMENT OR SOFTWARE, YOU ARE RESPONSIBLE FOR THOSE COSTS.
Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL READING EGGS, BLAKE ELEARNING, 3P LEARNING. THE PASCAL PRESS GROUP AND THE AUSTRALIAN BROADCASTING CORPORATION BE LIABLE FOR ANY LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, OR FOR ANY DAMAGES OF ANY KIND OR CHARACTER (INCLUDING WITHOUT LIMITATION ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES), ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE, E-STORE ITEMS OR ANY OF THE READING EGGS MATERIALS OR CONTENTS WITH WHICH IT IS LINKED, EVEN IF READING EGGS, BLAKE ELEARNING, 3P LEARNING, THE PASCAL GROUP OR THE AUSTRALIAN BROADCASTING CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE FOREGOING, NEITHER READING EGGS, BLAKE PUBLISHING, 3P LEARNING, THE PASCAL PRESS GROUP AND THE AUSTRALIAN BROADCASTING CORPORATION IS RESPONSIBLE OR LIABLE FOR ANY INFECTIONS OR CONTAMINATIONS OF YOUR SYSTEM, OR DELAYS, INACCURACIES, ERRORS OR OMISSIONS ARISING OUT OF YOUR USE OF THIS WEBSITEYS, INACCURACIES, ERRORS OR OMISSIONS ARISING OUT OF YOUR USE OF THIS WEBSITE.
APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. HOWEVER, IN NO EVENT SHALL THE TOTAL LIABILITY OF THE READING EGGS GROUP AND THE AUSTRALIAN BROADCASTING CORPORATION FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION AND COSTS AND EXPENSES (INCLUDING LEGAL FEES) WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, RELATED TO YOUR USE OF, OR THE INABILITY TO USE, THIS WEBSITE, ESTORE ITEMS OR ANY OF THE READING EGGS MATERIALS OR FUNCTIONS ON THIS WEBSITE, EXCEED THE LESSER OF (I) THE AMOUNT, IF ANY, PAID BY YOU IN CONNECTION WITH YOUR ACCESS, USE AND/OR PURCHASES MADE ON THIS WEBSITE OR (II) USD$100.
NOTHWITHSTANDING THE GENERALITY OF THE ABOVE, READING EGGS AND THE AUSTRALIAN BROADCASTING CORPORATION DO NOT SEEK TO LIMIT THEIR LIABILITY IN RESPECT OF FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY READING EGGS, BLAKE ELEARNING, 3P LEARNING, THE PASCAL PRESS GROUP AND THE AUSTRALIAN BROADCASTING CORPORATION'S NEGLIGENCE OR THAT OF ITS EMPLOYEES OR AGENTS ACTING IN THEIR CAPACITY AS EMPLOYEES OR REPRESENTATIVES.
YOU HEREBY AGREE TO INDEMNIFY AND HOLD EACH MEMBER OF READING EGGS, BLAKE ELEARNING, 3P LEARNING AND THE PASCAL PRESS GROUP HARMLESS FROM AND AGAINST ANY LOSS, LIABILITY, CLAIM, DEMAND, DAMAGES, COSTS AND EXPENSES, INCLUDING ALL LEGAL FEES, WHICH ANY MEMBER OF THE GROUP MAY INCUR IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RESULTING FROM: (I) ANY BREACH BY YOU OF THIS USER AGREEMENT; (II) YOUR USE OF OUR WEBSITES AND PLATFORMS, YOUR ACCOUNT AND/OR YOUR SUBMISSION OF USER CONTENT; (III) YOUR PURCHASE OF ANY E-STORE ITEM; AND/OR (IV) ANY VIOLATION BY YOU OF ANY LAW OR THE RIGHTS OF ANY THIRD PARTY. YOU MUST USE YOUR BEST EFFORTS TO COOPERATE WITH READING EGGS IN THE DEFENSE OF ANY CLAIM. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU.
Please contact us if you have any complaints about the Reading Eggs products and we will endeavour to assist you.
Final Note to Parents
The internet offers a world of wonderful new learning opportunities for children. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. Your efforts to ensure responsible online practices will help your children use only appropriate sites and will go a long way toward ensuring that your children have enriching experiences online.